GARAGE DOOR SERVICE
Off-Track Garage Door Service
Help with a garage door that has left its track.
Keep the area clear
A crooked door or a roller outside its track can leave the door unstable. Keep vehicles and people away. Do not force the door, try to push rollers back into place or operate the motor to pull it straight.
Describe the current position
Tell us whether the door is open, closed or partly open, and whether an impact preceded the problem. Describe visible damage only from a safe distance. Do not move the door to take measurements or photographs.
Look beyond the track
A professional assessment may need to consider rollers, cables, panels and supporting hardware as well as the tracks. Ask what caused the displacement and what needs attention before the door returns to use.
Safety first. General guidance cannot replace an onsite assessment. Leave springs, cables and tensioned hardware to a qualified professional.